Privacy policy

Privacy Policy

This Privacy Policy describes how EP SE6 (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.regmaster.co.uk (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

  • Communicate with you
  • Provide or improve the Services
  • Comply with legal obligations
  • Enforce terms of service
  • Protect our rights and users

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and Services.

Information We Collect Directly from You

  • Contact details (name, address, phone number, email)
  • Order information (billing/shipping address, payment confirmation)
  • Account information (username, password, security questions)
  • Customer support communications

You may choose not to provide certain information, but this may limit your ability to use our Services.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services ("Usage Data") using cookies and similar technologies. This may include:

  • Device and browser information
  • IP address
  • Network connection
  • Site interaction behaviour

Information We Obtain from Third Parties

We may receive information from:

  • Service providers (e.g. Shopify)
  • Payment processors (card/bank details, billing info)
  • Marketing and analytics partners

All third-party data is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your information to:

  • Process payments
  • Fulfil orders
  • Manage accounts
  • Handle returns/exchanges
  • Provide customer support

Marketing and Advertising

We may send promotional emails, texts, or adverts.
If you are in the EEA, this is based on legitimate interest under GDPR (Art. 6(1)(f)).

Security and Fraud Prevention

We use your data to detect fraud and protect users.
(EEA legal basis: legitimate interest)

Communication and Service Improvement

We use your data to improve services and support customers.
(EEA legal basis: legitimate interest)

Cookies

We use cookies to:

  • Run and improve the website
  • Remember preferences
  • Analyse usage

For more details, visit: https://www.shopify.com/legal/cookies

You can disable cookies in your browser, but this may affect functionality.

How We Disclose Personal Information

We may share your data with:

  • Service providers (IT, payments, shipping, analytics)
  • Marketing partners
  • Affiliates
  • Legal authorities if required

We may also share data:

  • With your consent
  • To fulfil orders
  • During business transactions (e.g. mergers)

We do not use sensitive personal data without consent.

Third Party Websites and Links

We are not responsible for third-party websites linked from our Site. Please review their policies separately.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from individuals under 16.

Security and Retention

We take reasonable steps to protect your data but cannot guarantee complete security.

We retain your data only as long as necessary for:

  • Services
  • Legal obligations
  • Dispute resolution

Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Delete your data
  • Correct your data
  • Transfer your data
  • Opt out of marketing or data sharing
  • Restrict processing
  • Withdraw consent

To exercise these rights, contact us below.

We may verify your identity before processing requests.

Complaints

If you are not satisfied with how we handle your data, you can contact us or your local data protection authority.

International Users

Your data may be processed outside your country.
Where required, we use safeguards such as Standard Contractual Clauses.

Contact

If you have any questions about this Privacy Policy or your data, please contact us:

Email: epse6ltd@gmail.com

Data Controller

For the purposes of data protection laws, EP SE6 is the data controller of your personal information.